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MT India Digest - http://groups.yahoo.com/group/MTID *We learn from history that we do not learn from history.* ============================================
Published by:
MT India www.MTIndia.org Moderated by:
Amit Chatterjee, SM
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..................................................
Nov 10, 2002 Digest #090
.................................................. Job Center: FREE SERVICE for Job Seekers! The Job Section in the Classifieds has been taken down. Please use
the Job Center:
http://www.mtindia.org/JobCenter/default.cfm .....IN THIS DIGEST..... =============NEW=============== -=RFP! In a lighter vein:)=- ~Amit C.
"back up plans in case of earth quake, flood, war etc)?" -=Prosecution by MTIndia!!=- ~ProfMedicalTrans
"Why are we so heavily prosecuted by MTIndia.org?" ~Elaine
"How long have you been running a business, PMT?" ===========CONTINUING============ -=Cbay=- ~Troy Mathew
"C'Bay were not prompt in providing the work, and I really spoiled
my career there for 2 years" -=Future of MT=- ~Kishore JS
"Anger is a form of hidden love" =============NEW=============== Hi MTIDers, Back in 1998, before MTIndia took off, there used to be a site
dedicated to posting solicitations from offshore companies.
Unfortunately the site owners got bored of the whole game, because
I am sure there is enough ammo floating around even today. On the
flip side, we generally don't tout some of the queries that come
from the US. Well, here's breaking tradition then:)
---------------------------
Dear MT Company, My name is Chung Hu. I am interested in starting a MT company here
in the US. I would like to find a Transcription company in India
where I can contract out local jobs. I have came across your
company's information through MTIndia.org. The information listed
is very impressive, but I have a few more questions regarding your
services that I hope you could share with me. - Where are you located?
- How many years of experience does your company have?
- What are your working/production hours?
- What is the current capacity?
- Can you meet higher demands? If so, how many more lines/month?
- What software do you use for transcription?
- Will I be able to provide feedback to the MT in order to improve on
the quality of the reports?
- How are your MT's trained?
- What are the experience levels of the MT's?
- What are the work environments of the MT's?
- Do you have a preference on the type of medical transcription?
- What is the typical turn around time?
- What is the Accuracy of the Transcription?
- How much do you charge per line?
- Do you provide a trial period for the clients?
- What type of Internet connection do you provide for voice file
download?
- What is your connection bandwidth?
- Please tell me more about measures that you have taken to provide
patient confidentiality and security (Encryptions,physical/software
server security, work station security, etc).
- Do you have back up plans in case of a major disaster (for example,
lost of power, earth quake, flood, war etc)? I apologize for the lengthy questions, but I really would like to
learn more about your operations. Please don't hesitate to contact
me. Best wishes, Chung Hu
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[MODERATOR COMMENT] Dear Chung, It is nice to see that you have done extensive research on the
web even before venturing to start your own MT Company. It is truly
demonstrative of the US spirit of doing business. I am confident that our corporate members will be able to give you
satisfactory contingency plans on mundane matters like earth
quakes, floods, wars etc. I would however like to make you privy to the latest in security
measures taken by the powers that be especially in MT units
employing over 500 people. The air conditioning vents have now
been fitted with gas dispensers, which will spring to action the
moment the managers can identify >10 unidentified/masked men/women
barge in with suspicous looking packages strapped onto
their bodies. These gases are safe mixtures routinely used to
induce general anaesthesia. Unconfirmed reports say that there
are traces of nerve agents added, which cause instantaneous
motor paralysis such that in no event shall private medical
records fall into wrong hands. The scientists however could not reach a consensus, as to when
MTs who had been exposed to such agents would be fit enough to
transcribe again. But as it goes "ours not to reason why, ours
but to do or..." I hope with this latest insight into Indian MT Companies security
policies you have a good nights sleep! At your service, as always! Amit C.
--------------------------------------- Ok friends, here is another one...
--------------------------------------- Company Name : Advanced Medical Transcribing
Contact Person : Dr. Edmound Pasimio
Address : 801 S Charleston
City : Las Vegas
State : NV
ZipCode : 89106
Country : USA
Phone : 7025551212
Email :
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Dear Sir: We are currently looking to establish a working relationship with a
select few medical transcribing companies in India. I am confident by considering this proposal we can effectively
reduce down you overhead and by doing so increase your net profits. Please do not call at this point, I have worked with some companies
before and was swamped with calls. Would like the option to
qualify prospects. Thank You for your understanding. Dr. Edward Pasimio, M.D.
--------------------------------
And here is the response from one of our corporate members:)....
------------------------------- Hi Amit..and dear all those who respond.. Let's not debase ourselves and entertain such requests. I do not understand why we entertain such folks. They do not have
the courtesy to provide the right information and expect companies
from India to sell their souls to these unscrupulous so called
docs.. The number listed below for your information, is 555 1212, any
simpleton knows that this is a tel enquiry listing phone
number..for the local areas. Lets please entertain only serious folks and not just people who
are fishing for information..and have the audacity to mention that
they are swarmed with calls..maybe this "doctor" works at the
telephone company???.
----------------------------
I am reserving a few of these howlers for next time:) Cheers, Amit C.
Comment?
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++++ new post - different topic ++++ From: ProfMedicalTrans <
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>
Subject: In response to ProfMedicalTrans Esteemed: Major Amit Chatterjee: Why are we so heavily prosecuted by MTIndia.org? Does not every
coin have two sides? It was once said by a not so famous American poet that greed is the
enemy of reason in man. So is the case of the wrongful claims of
the accusers presented against myself and the company I am
associated with. I am writing to you in response to these
accusations within the forum by which they were levied so that the
truth may prevail. I submit for your review and consideration and
the members of the transcription industry of India words and
actions filled with deceit and lies by individuals of a select few,
possibly many more. Yes, it is true we have legitimate disputes
with one or two companies but we are a very large corporation
dealing with many companies. As a medical transcription company in the USA, I placed my trust,
financial resources, time, reputation on the line with out-sourcing
companies in India to provide medical transcription services,
companies which promised Quality, Accuracy TAT like many other
companies in my position have and continue to do so. In fact in
time, this was not the case with the ones that cried the loudest
with their comments against us. These where the companies
proclaiming in writing 99% accuracy and 24 turn around times but
returned work well below these levels. We placed our trust and
pronounced our loyalty only to be misled. I have grown to learn
first hand this is not an isolated case. are my words of truth or
lies. It is a fact that many out-sourcing companies in your
country make false claims intentionally and I believe in some case
unintentionally to try very hard to get up to standards to keep a
lucrative business relationship that can make the difference of
staying in business or failing. Allow me to explain what happens to
US companies when work that was promised is not delivered,
contracts are lost, amounts representing sums in some case
exceeding $100,000.00 US dollars or more. In addition, most
importantly, one's reputation. Customers become disgruntle and
"begin to slow pay" and than dispute their bill and stop paying all
together. In particular of one company's service, the work was so
bad it was quoted by one doctor in the US of Indian decent as" it
looks like a school child did the work" When a company claims on
thing to their product and deliveries something very different in
America this is called fraud, what is it called in your country?
What recourse do we have? How do we go back to that company and say
please give us the value of the contracts lost due to your
deficiencies, false promises and excuses? Do you believe that this
has not happened before to MANY US companies as well? We continue
to have business relationships with several companies in India from
the time of our inception, with no payments in arranges, ones that
delivered what was promised. The truth of the situation is of equal disappointment in terms of
not only dollars but also trust and the harsh reality that some
companies just should not be in the transcribing industry at all.
There is a flaw in the system between US based transcribing
companies and India based out-sourcing companies of which continues
to this day expand in a most regrettable way. ProfMedicalTrans [MODERATOR COMMENT] Dear ProfMedicalTrans, We are a neutral media and stick to facts. Your methods of doing
business are unprofessional, to say the least. The fact of the case
is that you were doing business without a signed contract, and you
are taking advantage of this to raise ambiguous issues which have
got nothing to do with the contended dispute regarding non-payment
for services rendered. Also, I suggest you refer to your lawyers about what is fraud as
per US laws. The case is subjudice, and our only interest is in seeing justice
done. Maj (Dr.) Amit Chatterjee, SM
Strategist/Founder ~
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MT India ~ http://mtindia.org ++++ new post - same topic ++++ From: Elaine <
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>
Subject : Business Owner Responsibility How long have you been running a business, PMT? It is your responsibility as the BO to test the company, check
references and maintain quality assurance and to do so on an
ongoing basis. If the subcontractor doesn't meet standards or
consistently fails to meet the standards, it's your repsonsibility
to cut them loose or renegotiate the contract. There is also a saying here in America: "Let the buyer beware."
Anyone who trusts promises and takes them at face value is a fool.
I don't care where my contractors and subcontractors are located -
I check their work because the client only knows who I am. I'd be embarrassed to admit to the poor business practices you've
detailed in this letter. Elaine
Comment?
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===========CONTINUING============ From: Troy Mathew <
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>
Subject: C'Bay Dear Amit & MTIDers, This is in response to Sanal Kumar's enquiry about C'Bay Systems. I got trained from one of the C'Bay's center in Trivandrum, Kerala.
The training was fantastic, but they were not prompt in providing
the work, and I really spoiled my career there for 2 years, because
we were having a bond. Now, I am working with Alpha Systems,
coimbatore for the last one year with real job satisfaction and
good money. One thing, the training they gave us made me capable to get the job
at 4 companies, including Alpha Systems, which I ultimately chose
for work. I know 2 other friends who were working at different centers of
C'Bay and now working with me. They also had the same experience. So please think about it, With Love Troy Mathew ++++ new post - different topic ++++ From: Kishore <
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>
Subject: Future of MT Dear Amit, This is to all depressed MTs: Usually people who give the brickbats, in any industry, are bad for
people when actually they are those who love them. Anger is a form
of hidden love. You understand this and see where you land up in
your company. You may not be promoted. You will definitely get at
least a part of what you deserved. Any company provides service and it does not matter to the owner/s
of the company from whom in the company the work gets done until it
is getting done. So if you have contributed, be loud and clear to
speak what you have contributed (even if the manager gets angry at
you initially and thinks that you think that he has not cared for
you). Then go home and sleep. Probably the very next day or after a
few days you will see the reverse swing. Kishore JS
MT
HeartlandBangalore Comment?
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----------------------------------------------------
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