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MT India Digest - http://groups.yahoo.com/group/MTID *Always do right. This will gratify some people and astonish the
rest..... Mark Twain* ============================================
MT India Digest
Moderated Discussion List
"Effective MT Forum"
============================================
Published by:
MT India www.MTIndia.org Moderated by:
Amit Chatterjee, SM
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..................................................
Aug 03, 2002 Digest #084
.................................................. .....IN THIS DIGEST..... ======MODERATOR COMMENT ======= -=Networking & beyond=- ~Maj (Dr.) Amit Chatterjee, SM =============NEW=============== -=If Peanuts, then Monkey=- ~R.P.Lalaji
"there is one group that seem to thrive in this troubled situation" ===========BILLBOARD============== -=Flow management software=-
~Megha Rani -=SMS Solution=-
~Joe Thompson ======MODERATOR COMMENT ======= Dear MTIDers, On Wednesday, MTDaily announced its intention of going paid. I
quote "The site will be free until September 1, 2002, at which time a
subscription will be required. MTDaily will cost $36 for a 6-month
subscription and $60 for one year. We are looking forward with
excitement to spending more time developing many parts of MTDaily,
beginning with the Sample Documents and moving on to refining the
Word Search engines. Great things are ahead for the profession and
the MTDaily community." The resulting discussions on the boards were
far from ....... well, I can't find a word. Freedom, it appears,
does corrupt some - and absolute freedom ..... I was just going through a new book called Make Your Contacts Count:
Networking Know-How for Cash, Clients, and Career Success, by Anne
Baber and Lynne Waymon. It gives detailed strategies for networking.
Many of the skills required are essentially the same basic social
graces that apply in any other situation, and definitely on the net,
where body language and tone are replaced by your choice of words.
Here's the authors' list of the "top 15 turn-offs" to avoid at all
costs: 1. Don't tell all the details. The classic definition of a bore:
someone who, when you ask him how he is, tells you. And tells you.
And tells you. Keep it brief. 2. Don't do monologues. If other people don't jump into the
conversation, ask them a question and wait for their answer. 3. Don't interrogate people. Persistence is usually a virtue but,
when someone you're talking with has lost interest in a topic, know
when to stop probing and back off. 4. Don't insist on one-upmanship. If you've always got to tell the
best story or brag about the biggest deal, people--including some who
could help you--will soon run when they see you coming. 5. Don't seek free advice. Some folks "want something for nothing"
and will "corner doctors to ask about physical symptoms or lawyers to
ask about setting up an estate," note Baber and Waymon. If you want
someone's professional services, make an appointment--and bring your
checkbook. 6. Don't interrupt. This is a simple rule, but most often honored in
the breach. 7. Don't make people pry information out of you. Before you bring up
a topic, make sure it's one you're comfortable discussing. 8. Don't be dogmatic. "People want to be comfortable as they
network," the authors observe. "They don't want to be harangued by
someone who is trying to change their mind or force opinions down
their throat." 9. Don't give unsolicited advice. If you feel that your experience
might be helpful to someone else, ask permission: "Would you like to
hear about what I did in that kind of situation?" 10. Don't be a bigot. Enough said. 11. Don't whine. "Whiners go on about their health (dreadful!), the
economy (dreadful!), today's teenagers (dreadful!)," say the
authors. "Boring!" 12. Don't do hard sells. Contrary to what many people think, a
networking event is not a place to sell. It's a chance to make
contact with people so that you can arrange to meet them later to do
business. 13. Don't assume that you will be paid a finder's fee for business
that results from a networking contact. "It's okay to charge a
finder's fee only if that arrangement is made up front," say Baber
and Waymon. "But most expert networkers consider such arrangements to
be self-defeating because they terminate the exchange abruptly and
don't necessarily develop any relationship." 14. Don't confuse contacts with friends. "It's possible to have many
warm business contacts without turning them into friendships," the
authors note. "Women are more likely than men to be confused about
the invisible line that separates contacts from confidants. 15. Don't expect to get without giving: "Absolutely the worst thing
you can do is take repeatedly from a person without reciprocating by
sending information, referrals, or opportunities her way." We all
know people who are all take and no give--but, if we're lucky, we
don't know them for long. Friends, what say you? What networking do's and don'ts would you add
to Baber and Waymon's list? Happy networking online, as offline! Cheers!!! :) Maj (Dr.) Amit Chatterjee, SM
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http://mtindia.org - not non-profit on purpose.... Comment?
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=============NEW=============== From: R.P.Lalaji <
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Subject: Cheats and Charlatans The annual global conference of the captains of the medical
transcription industry was going on in Seattle. At one of the forum
the natives decided to go on the offensive against alien intruders.
They said, the alien MT entrepreneurs undercut rates, over state
accuracy level, irrationally exaggerate capabilities, under disclosed
the unreliability of their communication links and promise impossible
turnaround times. Most of them send quotations by e-mail even before
they put up their infrastructure, the
natives accused. Some of us definitely didn't deserve these criticisms. But we had to
sit there and suffer because everything that was being said were true
in the case of a good majority of new entrants in to the Indian
Medical Transcription Industry. Most of them are lured in to it by
the promise of instant Crorepathi status by unscrupulous middlemen.
Medical Transcription Industry is a good teleworking opportunity for
India and it is a good industry to be in. But, it is not another
maanchium or goats scheme. To set up an MT unit will cost at least
thrice as much as that of a software development unit. You need all
the equipment and more. You need very expensive high bandwidth
communication links and very expensive software. And what is more,
you may need to recruit people of the right caliber and train and re-
train them for at least 15 months before they can be counted as
productive man power. When all this is taken in to consideration very
low rates is not possible at all. The other danger in quoting
incredibly low rates is that those who want only peanuts as reward
may be considered as monkeys by rational thinking industrialists and
treated as such. That is exactly what is happening now. The Indian IT scene has already been hurt and humbled even before
Sept 11th due to the Dotcom bust. We in the IT industry was trying to
absorb the shock ourselves so that the public wont feel the pinch and
lose their new found enthusiasm for IT. However, now everyone knows
that everything is wrong with everything. IT, tourism, travel
industry, hospitality sector, massage parlors, marriage market, real
estate, consultancy and all other sectors are hit. But there is one group that seem to thrive in this troubled
situation. That is the group of cheats and charlatans who claim they
can fix a job in the US for just three lakhs, or broker a call center
contract with an MNC for just 50 lakhs , or channel 1 million lines
of medical transcription work to you for free, but on the strength of
a security deposit of just $25,000. The sad part is that the average
Malayali with all his professed erudition, education, political
omniscience and celebrated cynicism is the most gullible among all
Indians. When a couple of NRI's of North Indian origin decided to run
a money chain racket selling, of all things memory space on Internet,
they chose Kerala as their are of operation, not Punjab or Delhi.
According to the police they siphoned off dollars worth more than 6.5
crores of rupees from the very intelligent guys here. Among them are
engineers in our space stations,professors and policemen. All this is
happening while newspapers are reporting the plight of the thugs who
promoted the virtual plantation schemes in Kerala. The supreme court
has denied bail to these promoters who lured thousands of Malloos
into buying shares in non-existent teak, maanchium and tamarind
plantations. Now it is IT jobs in Seattle and Palo Alto or in Boston or Washington
D.C. Or Medical dictation from New York. R.P.Lalaji
www.svw.com Comment?
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===============BILLBOARD================== From: Megha Rani<
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>
Subject: Flow management software Dear Amit & MTIDers, I have worked as a Software Consultant in DCM Data system and then
with HICS (Heartland Information and Consultancy Services) as a
Software Engineer. I want to share the basics of a flow management
software, and brainstorm on what other features might be implemented
for MT's and the client's benefit. Your views would be welcome. The project of Heartland Information Services, Inc. Toledo (HIS)
consists of three phases. The entire system is built on three-layered
ODBC architecture and uses OLE features. It uses Visual Basic 6.0 as
front end, SQL Server 7.0 as back end, and Windows NT 4.0 as
operating system. The application has three major modules: - Transcription software (TC)
- Management software (TCM)
- Central Management System (CMS) Transcription Grading Assistant (TGA): TGA is a subsystem of training version of transcription software. It
compares the transcripts typed by the MT with the answer key and
generates the productivity reports. The system is developed on Visual
Basic 6.0 and SQL server 7.0 and uses Crystal Reports 7.0 as
reporting tool. It helps the TC supervisor to calculate the
productivity of various users. Transcription software First phase of the Medical transcription System (TC Management
Software) monitors and manages day-to-day operations at Transcription
Center (TC). The functionality includes the following features: - Receive GSM voice file(s) from USA and supply voice and header file
(s) to
Transcription Workstation PC.
- Register and maintains user.
- Assign and unassign job to particular user
- Changes the priority as well as status of job.
- Deletes or marks a job inactive so that it cannot be assigned to
any user.
- Generates various reports like Productivity by User ID,
Productivity by job, Inactivity by User ID, and Failed login report
depending on search criterion.
- Maintains system security, Access privileges.
- Purges the voice/header files based on the fixed schedule. Central Management System CMS is developed for the central office of the organization. It
interfaces with the various TC's spread across India. The functionality includes the following features.
- CMS assigns job to various TC's based on certain criteria and
manage their functionality from US (Toledo).
- Transfers the dictation file, header file, and job file using the
RPC (Remote Procedure Call) technology.
- Data is synchronized between the remote servers using the
transactional replication technology.
- Calculates the TC's free time against committed time by job
scheduling and sends the job to TC.
- CMS-DB server and all OTC DB servers are remotely connected to one
network through WAN for simultaneous update of the database. Tracker Plus and Tracker Tracker Plus and Tracker are subsystems of CMS. Final transcriptions
are transferred to Tracker Plus through replication and to Tracker
using dial up modem. Tracker Plus and Tracker are installed at
different hospitals to provide current status of the job. The functionality includes the following features
- Accepting dictation data from IDR (Independent Dictation Recorder).
- Copying data to CMS.
- Receiving status of jobs periodically.
- Receiving completed jobs from CMS.
- Providing job status reports for jobs of the client. Logsheet Software Logsheet system is a subsystem of CMS and is basically responsible
for generating the reports using the Crystal report (7.0) as
reporting tool and applies a necessary conversion to final transcript
before sending it to the clients. It converts the word transcript
into the required client format (txt format, ASCII format) with the
help of word macros. Distribution and File Server CMS was a combination of file server, data server and distribution of
data to various Tracker plus. A distributor server is needed to get
the data and send to various tracker Plus machines at the client
sites. The distribution server hosts the schedulers to send the data
to various Tracker Plus Client thus reducing the workload on the CMS. The distributor server hosts the schedulers for multiple clients,
which causes the CMS load to be distributed across various
distribution servers. In the Current system there are multiple
storage locations of various files this can be avoided by installing
a new file server in the system which will server as a single storage
location thus reducing the multiple file transfer among various sub
systems. Bundled FTP In the current scenario FTP Formida Serv -U Server was utilized to
copy the files from the CMS to various OTC's and vice versa but it
lead to the ineffective use of the current bandwidth because only a
single file was being copied in single open session of the FTP. In
order to utilize the bandwidth effectively Bundled FTP project was
brought into picture. This
project uses the Formida Serv U Server to copy the ZIP files instead
of a single file(word,header,GSM,template,Routines) from the source
to destination in one go thus utilizing the bandwidth. This project consists of three major modules namely Bundler, Shipper
and Unpacker.All the EXE's are implemented in form of window NT
sevices running on the user defined timer inteval. Bundler Module is responsible for designing and creating the ZIP
files on the user defined criteria. Shipper Module copies the ZIP
files from a given source to destination using the third party
softwars Formida Serv -U FTP server. Unpacker Module which is
implemented in form ActiveX DLL Unzips the files(Word,Header,GSM) at
the destination and copies it to the respective folders to be used by
the TC/CMS server and sends the respective Feedback to the bundler.
Bundler and Unpacker are implemented in pairs. Any number of Bundler
and Unpacker pairs can be installed on a single machine. My primary role was to design the module, which provides input to the
Bundler and Unpacker in form of DAT/TXT files,which was one of the
files to be zipped in the package. The DAT files consist of the job
records to be shipped for the jobs selected in the package. The
various DAT files were created using the Data Transformation Services
(DTS) of the MS SQL SERVER. The DTS was implemented in the VB using
the DTS COM library. The file format of the output file was user
defined. The bundler make calls to the DTS packages to generate the
DAT files to be shipped to destination for the list of jobs as per
the user defined criteria. The DTS packages designed at the Unpacker
offloads the job records in form of DAT file into the destination
database and updates the job status respectively Unpacker also make
calls to DTS package to generate the control file(.CTR) which contain
the list of jobs processed in the current package and also sends the
corresponding feedback for the processed package to the corresponding
bundler. All the packages are identified by a unique packageID. I was
also involved in database designing, coding and preparing test plans
for the DTS Module. The VB interface for the DTS module was
implemented using the ADO 2.5 data access method. The Implementation
of the current project took place at the client site (Heartland
Information Services, Toledo, OHIO (U.S.A). I would love to hear from those who are working on similar solutions. Regards, Megha Rani Comment?
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++++ new post - same topic ++++ From: "Joe Thompson" <
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>
Subject: SMS Solution Hello. I'm Joe Thompson from txtgateway.com an SMS Solution Provider. We're
developing an SMS Text Messaging solution that can be linked into any
ODBC compliant database (i.e. almost any) and we're looking for
doctors practises or hospital departments that would like to take
part in a trial of this system. The system is intended to be used as an appointment reminder system
to try and reduce the number of patients who don't turn up for
appointments. In many cases the patient has simply forgotten that
they had an appointment and, as mobile phones are so commonplace
these days, a reminder text message sent a day before an appointment
was due could dramatically reduce the
number who don't turn up. The trial we would like to run would is expected to last for three
months. There would be no cost at all to participating surgeries -
all text messaging costs and custom programming would be borne by us.
We hope to be able to show that the use of such a system dramatically
cuts non attendance figures and, if the trial is successful, we will
release the system commercially towards the end of the year. Our sister company - Eclipse Translations Ltd (www.eclipse-
translation.co.uk )- has offered to supply translated templates
in up to three additional languages for use with the system at no
charge which may help to address the DNA problem with ethnic
minorities. The participating practises and hospitals would need to be able to
demonstrate that they have the following equipment and information
before taking part in the trial: 1) A patient database on a machine with an internet connection. - The
internet connection is needed as this is how the information is sent
to our computers which then resend it as an SMS message. 2) Full statistics for the last two years on appointment non-
attendance. I would be grateful if you could pass on the details of ANYBODY who
you feel may be interested in this trial. I must emphasise again that
this trial will be totally free. Please help us to find participants in this trial as , according to
data supplied by the DPP, every missed appointment can cost the NHS
up to £65. Regards Joe Thompson - http://www.txtgateway.com
Tel: +44 (0) 1665 606111 - Work
Mobile +44 (0) 7812 956154 Comment?
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