Home arrow MTID arrow MTIndia Digest #079 - "I will never look at water the same again!"
MTIndia Digest #079 - "I will never look at water the same again!" PDF Print E-mail
Friday, 26 April 2002

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MT India Digest
Moderated Discussion List
"Effective MT Forum"
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                    Published by:
MT India                                  www.MTIndia.org

                    Moderated by:
Amit Chatterjee,SM                 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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Apr 27, 2002         Digest #079
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.....IN THIS DIGEST.....

=========FEATURED POST===========

-=The Blakes Go to India - Part 6=-

   ~Cheryl and Joe Blake
"I will never look at water the same again!"

============ NEW =================

-=Management and Human Resources=-

   ~Manoj Senapati
"Management people do not really know what problems the MTs face"

   ~Debaleena Mitra
"If it's really a rush job, run in and interrupt me every 10
minutes, please......!"

===========CONTINUING============

-=Are we a bunch of losers?=-

   ~Aditya Margam
"Optimism for those that have resolutely "hung in there"

   ~Kshitij Kansal
"Is there anybody feeling any sort of humiliation?"

========== BILLBOARD =============

-=Alternative ITES fields? =-

   ~Deb Payne

-=Inurance cover=-

   ~Dr Zain

=========FEATURED POST===========

From: Cheryl Blake < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Part 6 - It is called a geyser......

Continued from MTID #78...........

I really wanted to call this installment, "Why We Say 'This is
India, My Friend'", but my darling Joe has appropriated that title
for HIS next literary foray.  Oh well...we have compromised...we'll
just call this one my version.

Living in India is like nothing I could have ever imagined.
NOTHING is the same.  It truly is like living on another planet.
Think of it this way...Rod Serling could have narrated our lives
these past weeks.

Take something basic, like water.  I will never look at water the
same again.  Water here is anti-water.  In India I look at the
water faucet and I see a skull and crossbones.  We don't drink it.
We don't brush our teeth with it.  We don't wash our dishes in it.
We don't rinse vegetables or fruit in it.  If we use it, we rinse
with purified water afterward.  We have a water purifier installed
in our kitchen, called an  "Aqua Guard".  It is a charcoal
filter-type gizmo that sings "Jingle Bells" and "Santa Claus is
Coming to Town" in that annoying electronic way those new Christmas
cards do...while the water is flowing.  Joe is sure it's singing,
"It's a Long Way to Tipperary"...but I'm not convinced.  Regardless
of what it's singing, it is positively annoying.  There's no volume
control on the contraption.  I can't get that song out of my head.
I can just imagine the neighbors shaking their heads and
saying...it's that weird American lady in apartment 204 using the
water again.   ....you better watch out...you better not cry....dum
dee dum dum da da ......to town.

On a related tangent, take something just as basic...hot water.
This is surely something we took for granted in the U.S.  Turn on
the hot water faucet and voila...like magic...hot water.   The only
condition to receiving hot water back home was how many showers we
had taken or whether we had just used the dishwasher.  Now, hot
water is something I have to plan for.  Each bathroom has it's own
hot water heater.  It works on the principle of an immersion
heater.  It is a tank above the toilet.  It is called a geyser,
even though the water flows downward, not upwards like Old
Faithful.  It uses some sort of electric coil inside of it, and
gets the water hot after about 15 minutes.  Showers are not
spontaneous acts anymore.  The kitchen sink doesn't even have hot
water.  You can buy something called an "Instant Geyser"...geyser
is pronounced geezer, by the way...which sounds like instant old
man to me...but I digress.  The instant geyser is some kind of
doodad that makes the useless hot water faucet spit out hot water.
Rather than shell out the rupees for one of those contraptions, I
just fire up the geyser in the guest bathroom and transport the hot
water to the sink in a bucket.  I'm still possessed about rinsing
the dishes in the Jingle Bells water,  ...he sees you when you're
sleeping - he knows when you're awake... which is how it is fondly
called at Chateau Blake these days.  Oh, I forgot to say that in
case any of you were thinking I could just turn on the geyser the
night before, so I could shower as soon as my eyes were focused,
think again.  You can't leave those suckers on all night, or they
may potentially explode.  They don't have thermostats, you see.
The water just keeps getting hotter and hotter.  There is a pull
valve on the underside of every one of the geysers, for pressure
relief.  We had to use it once, because the stupid thing
vapor-locked on us.   He knows if you've been bad or good...so be
good for goodness' sake.

I'll expound on the basic bathroom differences in the next
installment.  It's bedtime.  Remember this, everyone...life here
may be different, and mildly inconvenient to the average American,
but I wouldn't call it a negative experience.  We're just camping
rather elegantly.

Bye for now...

........to be continued.

(c) Cheryl and Joe Blake
39685 Mountain View Road
P.O. Box 205
Yermo, CA 92398-0205

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============ NEW =================

From: Manoj Senapati < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Management and Human Resources

Dear Amit:

Your article regarding the Management and Human Resources in the
MTTimes ezine was of really great significance and I think that the
Medical Transcription companies should ponder over these points
when it comes to handling people of their own company.

The main reason being that the management people do not really know
what problems the MTs face or what pressures they have to handle
during their work; the solution being that at least one person from
MT should be made a representative and forward their points when it
comes to a proper management..

As everybody now knows that this field is totally different, though
there is lot of money.  This field is totally manpower oriented.
The quality of the manpower, dictates the progress of the company,
as in the case of Healthscribe.

So whenever the management is being set up the company should look
it into these matters and then after proper planning, they should
progress in that way.

I have been a constant reader of your articles and I appreciate the
work that you people are doing in this field and I hope that this
process is helping a lot of people to make their careers. Wish you
all the best.

Regards to all.

Manoj Senapati

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++++ new post - same topic ++++

From: Debaleena Mitra < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >>
Subject: Helpful Tips for the Production Manager

Dear MTIDers:

Here are some tips, which I would like to share with all Managers:

Never give me work in the morning. Always wait until 4:00 and then
bring it to me. The challenge of a deadline is refreshing.

If it's really a rush job, run in and interrupt me every 10 minutes
to inquire how it's going. That helps. Or even better, hover behind
me, advising me at every keystroke.

If you give me more than one job to do, don't tell me which is the
priority.

Always leave without telling anyone where you're going. It gives me
a chance to be creative when I have a query, or someone asks where
you are.

Do your best to keep me late. I adore this office and really have
no where to go or anything else to do. I have no life beyond work.

A tired MT!

Debaleena Mitra

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===============CONTINUING===================

From: aditya margam < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Those that have resolutely "hung in there"

Dear Subho & MTIDers:

Thanks for this thread. CNN did a story on Medical Transcription
and it was aired last year, feature show. As a representative of
one of those who "hung in there" Indus Networks was featured on it
and I spoke on behalf of the company. I am not sure how many of our
community got to see the program. I strongly feel that  the cloud
of suspiscion - created by undercutting prices and failing to
deliver - is gradually bur certainly wearing off on the US side,
and that on the Indian side, the misconception that MT is "easy
money" has been laid to rest. Some of our inadequately informed -
but well intentioned, I am sure - bretheren have learned their
lessons. The fact that Technology and Relationship Management  call
for professional skills and cost good money has been realized the
hard way. Quoting a low charge may be an easy way to attract
attention but certainly not the best way to hold it!!

I have optimism for those that have resolutely "hung in there" .

The surviving Indian MTSOs now are gradually being accepted for
what all of us should have been gunning for, from the very
beginning.,  i.e a source of service that is competitive (not dirt
cheap!) and can be relied upon to deliver just as well as the next
guy, so to speak. That they can prove to be valuable allies to
existing service providers back there in the US, is also dawning on
many of them.

I see a strong reason for a shift from the conventional model where
the near-at-hand MT achieved 100% compliance of the clients'
requirements, to a contemporary model where the remote MT achieves
98% accuracy and the finishing touches are given by a new layer of
Q/A specialists - the more experienced MTs nearer to the client.
This way the locals can do the final Q/A, Relationship Management
and of course Marketing. I think it is an opportunity for a win-win
situation for all...

We need to work methodically to achieve that synchronism and we
will have a good thing going..

Does anyone share my optimism?

Cheers

Aditya Margam
INDUS NETWORKS LTD

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++++ new post - same topic ++++

From: Kshitij Kansal < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: My 2 cents for 2 cents...

Dear Amit and MTIDers:

This is in continuation to my earlier message wherein I have tried
to bring your kind attention towards the quoting of low rates by
the Indian entrepreneur for MT services in the international
market.

Now, I would like to draw your kind attention to the humble request
of the low-rated workers been heard and accepted by a very
kind-hearted lady Annabel who has invited home based MTs to give a
try to the MT work offered at the rate of Rs.1 per line.

Is there anybody feeling any sort of humiliation?  I hope each and
every individual involved in MT in India who has toiled into this
profession to make some recognition in the
market/profession/industry should feel humiliated with such an
instance.  I was astonished by the fact that how much money can
anybody make working from home at this rate.  Provided the fellow
is using his own resources and minimum infrastructure for this
activity, the net income that anybody can generate in a month will
be much lesser than what one can still earn working in any MT
company with the employment benefits, paid leaves, etc. which has
no provision in such a work-at-home arrangement.  Besides this, I
would be surprised to learn where does all objections go which an
MT entrepreneur faces from US MTSOs while approaching them for
outsourcing.  I will be surprised to learn if all this is not just
for the sake of saving a few dollars, exploiting the cheap manpower
at much cheaper rates.

I would strongly suggest my fellow MTs who are getting in this trap
to be very careful because if they are confident about their
performance, they can definitely earn much better working with an
MT company then what they can earn from such an activity and if
they are so confident and talented, then they should not hesitate
asking for higher rates.  Because it is not only in their
short-term loss and long-term benefit, but is applicable to the
whole Indian MT industry.

So, dear fellow MTs, please think twice before taking a leap into
the waters.

Also, if such of my fellow MTs want to have a better job
opportunity, they can send me their resume at the e-mail mentioned
below.  It will be a pleasure should I be of some help to them.

Happy Transcribing!

Kshitij Kansal
Elite Information and Consultancy Services

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============== BILLBOARD =================

From: Deb Payne < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Sent: Monday, April 15, 2002 12:21 PM

Hello Amit and all,

I have been on this list for some time but as you all know, work
can consume you at times and there is just not a moment to spend
emailing even. Anyway, I am an American Editor/Manager of Quality
Assurance and I have been living and working here in Bangalore for
a year now. I know that several other aspects of the transcription
business are infiltrating India these days and I was just wondering
how many people out there have looked into any of these alternative
fields? (Ex. Coding and billing, stock market data entry, insurance
claims, etc.)

Thanks,
Deb Payne

++++ new post - different topic ++++

From: Syedzain Raza < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Insurance against sues

Dear Amit and MTIDers:

Can you please give me some names of American
insurance companies who provide insurance cover to
offshore outsourcing and what are their rates?

Regards
Dr Zain
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