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MTIndia Digest #068 PDF Print E-mail
Wednesday, 13 June 2001

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MT India Digest
Moderated Discussion List
"Effective MT Forum"
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                   Published by:
MT India                                  www.MTIndia.org

                  Moderated by:
Amit Chatterjee,SM                 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

..................................................
June 14, 2001     Digest #068
..................................................

.....IN THIS DIGEST.....

==============NEW================

-=NASSCOM Conference on ITES=-

   ~Vinayak Shankar
"attitude of Mr. Sagar with regard to this profession.  He made
no qualms about ridiculing it."

===========CONTINUING============

-=MT in Pakistan=-

   ~Sheikh Luqman
"there has been MT fever in the cities like Lahore"

   ~Dr. Nicolas Vincent Rao
"I read with interest the inputs from our Pakistani counterparts
and my heart goes out to all the poor sufferers"

-=IAMT=-

   ~Ann C. Barton, CMT
"it would be wise for Indian MT's to have their own organization"

   ~Aditya Margam
"I have optimism for those that have resolutely "hung in there" .

   ~Ferozie
"the whole MT arena will attain such respectable heights that we
will be overwhelmed with flow of business from US."

   ~Anurag Bansal
"minimum period of training must be there, so that the training
institutes do not just keep on churning out students."

   ~Ramesh Kumar N
"It is unfortunate that middle men are spoiling the market."

=============== BILLBOARD ==============

-=FRAUD at MTIndia.org=-

   ~V Mishra

   ~Amit Goyal

   ~Jiten Agrawal

   ~Annapurna

   ~AbbU

===================NEW==========================

From: Vinayak Shankar< This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: NASSCOM

Dear Amit & MTIDers,

I happened to be one of the persons to attend the NASSCOM IT
Related Meet at Chennai.  Though most of the focus was on call
Centers, MT did get some attention in that two very prominent
persons in the industry today, Mr. Tony Hales, and Mr. Veer Sagar
addressed the gathering and shared their views.  And I must say
that their views were very correct.

But I would like to point out the attitude of Mr. Sagar with
regard to this profession.  He made no qualms about ridiculing
it.  He continuously kept calling in "yesterday's cup of tea".
Is this not the same man who rose to fame in the very same
industry?  Did he not get to where he is now because of MT?  And
how will all that sound to a person who has invested his whole
time, money and energy into building a unit for himself.  Would
such a person not feel hurt or let down?  Is this what Mr. Sagar
intended to do to the industry?

I would like to seriously take this up with the NASSCOM
authorities.  If he is so capable of ridiculing a profession that
he is asked to talk about or chair, he should not be doing this
at all.

Warm Regards,
V Vinayak Shankar
Decipher Systems P Limited

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================CONTINUING=======================

From: Sheikh Luqman < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: request for information

Dear Sir,

      Thanks for sending MT India  Digest.  It is really a kind
act on your part.

    I have a query about the prospects of  Medical Transcription
in the world especially in the countries like India and Pakistan.

    Recently, there has been MT fever in the cities like Lahore
where dozens of institutes have sprung over within no time.  I am
currently receiving training at an institute by paying a big
tuition fee.

       The major problem is the faculty in Pakistan.We haven't
good faculty members for the MT training.

   I would like to know what a trainee should do in such a
circumstances. How  I can become competent enough to have some
job ?.
          Regards.......

M. Luqman,
Lahore (Pakistan)

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++++ new post - same topic ++++

From: nicolas rao < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: things that could be done easily

Hi all!

I read with interest the inputs from our Pakistani counterparts
and my heart goes out to all the poor sufferers that have
problems with bandwith connectivity, proper software, power etc.
There is a wealth of knowledge available in our country from many
who have tried to gain success in this field of work one thing
stands out like a sore thumb, and that is the lack of knowledge
of where to find work, and good work at that,with companies that
stick to their payment schedules and keep their end of the
bargain. Loads have been written about the quality of Indian
Transcription and it has always been easy to sling mud at the
Transcription work itself. Of course one obvious curse has been
the lack of the basic knowledge of what is really essential to
get a team ready and prepared and of course the "quick bucks" of
training courses that are pathetic to say the least.

Yes! The concept of Certification at last has turned up, and that
after a of big names have entered the field. Then there is the
unnecessary secrecy concerning outsourcing companies. This has
only given the US companies all the advantages that they need to
play price games for quality work. I wonder how many of the
companies will come out in the open and honestly admit that a lot
of work that is sent to India is "hand picked garbage" that no
one in the US will touch. This remark is not mine, but from one
of my outsourcing clients in the US who openly admitted to me
that a lot of the work he gets is like that, and that he also has
problems in collecting his fees sometimes. So what I am getting
at is; why don't we set up an Index or list of Companies in the
US that have good reputations. Why don't we use this digest to
list not only US companies but also Indian outsourcing companies.

Let us face facts it will be much easier for contacting and
setting up proper communication in the beginning for start up
companies to do work locally first, and after they have arrived
at a level of competency, they can try for the US companies
directly. This will put an end to the endless months of work
without any revenue that makes many a company fold due to the
lack of staying power.

A list of Indian outsourcing companies will really help the
beginners, and I find a fresh batch blossoming around me. Why
should they all have to make the same mistakes that other
companies have in the past. Well the corporates closed up and
went back to whatever they were doing in the past or to newer
pastures -- but the PEOPLE who worked, qualified from various
medical and paramedical fields, PEOPLE who put in so much in
those units- what of their lives. Delusion and total lack of
faith in the Industry itself. They have gone back to humdrum
other jobs or are still searching for that elusive "good job".

I personally found MT to be a difficult, but rewarding and
exciting, with a lot of challenge, and the added satisfaction of
having spent the day, not only learning something new constantly
but also having that happy feeling of a day well spent. The
bottom line of course is that we can all do better if we share
our lessons and be more open about it, so that others may not
make the mistakes that we have in the past.

Competition is good for business and will only bring out the best
in us. A comprehensive list of outsourcing companies will be
great help and will also get rid of touts and other such ills.

Dr. Nicolas Vincent Rao

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++++ new post - different topic ++++

From: Ann C. Barton < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Re: Greetings from Sagar

Hello.

Actually I have been to India three times for the purpose of
medical transcription training. I teach medical terminology and
medical transcription at Riverside Community College in
California. I have been a member of AAMT since 1983, being
certified in 1984, and have been President of my local chapter
three times as well as having been a representative from my state
association to the national organization in the past.

I think that it would be wise for Indian MT's to have their own
organization whereby they can obtain certification and also
have some type of forum for support and discussion. Since AAMT
was begun in the late 1970s, the lot and plight of the American
medical transcriptionist improved greatly, and many resources for
networking, research, communication and professionalization of
the field were been developed. Even those who are not interested
in AAMT in the field in the U.S. have benefited from this
organization greatly.

I think the organization does not have to be a policing type of
organization but a professional society which can provide
support to its members and allow them to communicate and network.
This would benefit all.

Ann C. Barton, CMT

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++++ new post - same topic ++++

From: Aditya Margam < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: MT in India

Amit,

Thanks for your response. CNN did a story on Medical
Transcription and it was aired last Thursday (24th) at the 10.00
p.m (IST) feature show. As a representative of one of those who
"hung in there" Indus Networks was featured on it and I spoke on
behalf of the company. I am not sure how many of our community
got to see the program. I strongly feel that the cloud of
suspicion - created by undercutting prices and failing to
deliver - is gradually bur certainly wearing off on the US side,
and that on the Indian side, the misconception that MT is "easy
money" has been laid to rest. Some of our inadequately informed -
but well intentioned, I am sure - brethren have learned their
lessons. The fact that Technology and Relationship Management
call for professional skills and cost good money has been
realized the hard way. Quoting a low charge may be an easy way to
attract attention but certainly not the best way to hold it!!

I have optimism for those that have resolutely "hung in there" .

The surviving Indian MTSOs now are gradually being accepted for
what all of us should have been gunning for, from the very
beginning.,  i.e a source of service that is competitive (not
dirt cheap!) and can be relied upon to deliver just as well as
the next guy, so to speak. That they can prove to be valuable
allies to existing service providers back there in the US, is
also dawning on many of them.

I see a strong reason for a shift from the conventional model
where the near-at-hand MT achieved 100% compliance of the
clients' requirements, to a contemporary model where the remote
MT achieves 98% accuracy and the finishing touches are given by a
new layer of Q/A specialists - the more experienced MTs nearer to
the client. This way the locals can do the final
Q/A, Relationship Management and of course Marketing. I think it
is an opportunity for a win-win situation for all...

We need to work methodically to achieve that synchronism and we
will have a good thing going. Does anyone share my optimism?

Cheers
Aditya

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++++ new post - same topic ++++

From: Ferozie < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Re: Congrats

Dear Mr. Anurag,

Thank you for your appreciative reply. I am happy to see positive
and forward looking attitudes.

So far as I understand the issues at stake are:

1    Training
        a) a properly designed course
        b) standardized course material
        c) training methods
        d) period of training
                i) for preparing MTs
                ii) for preparing QA
        e) testing performance under live conditions
        f) certification acceptable to all in the industry

2    Production
    a) minimum setup criteria
    b) management by professionals and not entrepreneurs
    c) setting up pool of qualified professional managers
    d) procurement of orders
            i)  direct orders
            ii) sub-contracting
            iii)collective approach to obtain orders
            iv)division of orders by central agency (Association
?) to all member organizations
    e) employee retention programs/schemes
    f) compensation levels

There are many more side issues that will come up and if a
collective approach is made, I am convinced that the whole MT
arena will attain such respectable heights that we will be
overwhelmed with flow of business from US.

I am preparing a white paper that I shall be forwarding to Dr.
Amit with the objective of suggesting an  agenda for the proposed
Association. We can all pool in our views and arrive at
consensus.

Best Regds
Ferozie

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++++ new post - same topic ++++

From: Anurag Bansal< This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Suggestions for the MT organization

Hi MTIDers!

I have a few suggestions to make

1. The minimum period of training must be there, so that the
training institutes do not just keep on churning out students in
the greed of making money.

2. There must be a minimum requirement of the trainer and the
training material must be centralized and approved by some
organization.

Any help in that regard in that side from me would be my
pleasure.

I feel that such things are a prerequisites for an organized and
responsible behavior of the ill-organized training institutes.

Thanks

Anurag Bansal

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++++ new post - same topic ++++

From: Ramesh Kumar N < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Good Transcription Company in India

Hi,

It was interesting reading mails from various parts of India and
also Pakistan about Medical Transcription in the subcontinent.
It is unfortunate that middle men are spoiling the market.  It is
very unfortunate that there are guys who have undergone training
and are without jobs!

I am working at HealthScribe, one of the best Transcription
companies in the world.  We do require many many more MTs for our
Bangalore office and are recruiting at around 60 MTs per month!

We have Production Partners at Mysore, Trivandrum, and Hyderabad.
Those not willing to move to Bangalore may trying for an opening
at either of these three locations.

If you want to grow with a world class company and are serious
about a career in Medical Transcription, HealthScribe is the
right choice!

Ramesh Kumar N
Production Partner Administrator - QA
HealthScribe India Ltd

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=============== BILLBOARD ==============

From: viswajit mishra < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Thanks for warning

Sir,

I am very much thankful for saving me from the grip of fraud. It
seems Ramakrishna is really a fraud . He sent me a mobile no of
no existence. Please tell me how can I support you further , I
always appreciate any kind of action against such fraudism.

Thanks once again.
Yours truly,
V Mishra.

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++++ new post - same topic ++++

From: Amit Goyal < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Re: FRAUD AT MTINDIA.ORG

Dear All,

I have also came across this fraud named RamaKrishna who use to
call himself MD of Mediscribe Solutions, Chennai.

I thank you all that you have saved my money because I was going
to make a MOU with this person and was going to pay
him the amount.

I am with you to help and fight with this fraud. At your service.

Regards,

Amit Goyal

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++++ new post - same topic ++++

From: "Jiten Agrawal" < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Re: RAMAKRISHNA

Dear Sir,

It has been extremely bad. We paid him Rs. 15,000/- and he was
supposed to give us orders. He vanished from the face of the
earth after collecting the money.

I think that answers your question.

Regards,
Jiten

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++++ new post - same topic ++++

From: Annapurna< This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Re: Ramakrishna

Hi all!

Ramakrishna is a cheat & fraud. I am not a business associate of
him. Of course I paid the initial registration fee and got some
trial files. After that the cheat just vanished. I had taken a
hasty and wrong decision of dealing with him. He lied he is going
to the US, but is very much here in Chennai. I am initiating
action to trap him and get back my money. In the mean time if you
have his latest whereabouts and communication address pl do give
me, which will help me.

Please don't get carried away by his talks - a word of caution
only!

Thanks
Annapurna
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++++ new post - same topic ++++

From: AbbU < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: FRAUD AT MTINDIA.ORG

Yes, I guessed it perfectly.

He has not vanished, nor he has gone to USA. He started a Bigger
SCAM, called HBMT. ---> More information's at
mtindia.org

He has made lacs of rupees by cheating innocent people like you
and me. We should join together and fight against this criminal.
Its not only you there are several others.

He use to change his office regularly, he is at some Business
Center in Chennai.

We are forming a group who has given him the money for nothing. I
hope to receive your noble support in STOPPING this criminal,
from further cheating.

With Regards,
AbbU

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