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MTIndia Digest #053 PDF Print E-mail
Written by Dr. Amit Chatterjee, SM   
Wednesday, 22 November 2000

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MT India Digest
Moderated Discussion List
"Effective MT Forum"
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                   Published by:
MT India                                     www.MTIndia.org

                  Moderated by:
Amit Chatterjee,SM                 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

..................................................
Nov 23, 2000     Digest #053
..................................................

.....IN THIS DIGEST.....

=========MODERATOR COMMENT=====

-= Who will bell the cat?=-
   ~Amit C.

===========NEW=====================

-= MT Training Programs in India=-

   ~Dijjotam Raina
"It is worth paying Rs 60,000 for a great training program where
you are exposed to live work every day and you have a mentor to
guide you. There is no substitute for real "live" work."

===========CONTINUING============

-= MT in India =-

   ~Inderjeet Singh Aidhi
"If you are good, possess the required skills, and are willing to
slog initially, you will get what you want."

  ~V Philip
" Recently, a large US based MT company opened its doors in
Bangalore.  The company has quietly been recruiting experienced MTs
with a package that is slightly better than the average."

===========GEEK TIPS==============

-= Look In=-
   ~Amitava Chakraborty

=========MODERATOR COMMENT=====

Who will bell the cat?=-
-----------------------------

Dear Fellow MTIDers....

I see the same questions raised again and again, and it's a pity
non of the so called established names have put in any concrete
efforts to do some thing about it. I will try to summarize the
issues in question, I hope this will lead to a proactive and
logical participation from our members!:)

Lalitha Ravindranath wrote:

>Medical Transcription promised a hefty pay packet and
>flexible work times as well. Housewives particularly were drawn to
>Medical Transcription as they thought they could work from home,
>balancing a career and caring for a family.

That's the scam!!! As much prevalent in the US as in India. As much
existent in any IT sector in India as in MT. NIIT charges Rs 55 - 70
thousand for a 2/3 year 'diploma'. Less than 5% of those graduating
land up with a Rs. 3,000 pm job in coding. The rest look for a new
career opportunity!!! But NIIT was an early mover (1982) and has
established its' brand. Similar with LCC. Have you seen their
curriculum/hardware/software/trainers. A GNIIT 'graduate' who was
training to be an MT with us could not comprehend the concept of a
file or directory - he could save a file, period. These are
commercial operations offering training. They do not offer any
entry level barriers. You, as the candidate are to blame if you
failed to do the basic research on MT as a career. Medical
Transcription "did not" promise a hefty pay packet, fraudulent
training institutes did. Work from home will not be a viable business
proposition in the first 3/4  years of an MT's career, and definitely
not at the connectivity costs in India today.

>Jobs are so scarce and elusive that the dream of a job as a
>Medical Transcription is like a mirage in a desert.

A good MT in India is worth his/her weight in gold!! That doesn't
stand for everybody who has undergone a training course in
institutes like you have quoted above. A big bottleneck to the
industry taking off in India is unavailability of trained manpower.

>What makes Indian Medical Transcriptionists (MTs) unfit for the
>job? Firstly the "training" they receive is not world class. It
>does not follow the standard of training set down by the AMMT,
>which is the international standard. This makes them lack the
>professional skills required in this competitive field.

AAMT and not AMMT, if you please. :) AAMT does set down guidelines
for the curriculum, however, there is no training like real work!!
All your theoretical classes will get you nowhere unless you can
tune your ear, on the job. The training provided in good production
centers in India is way beyond what is provided by any MT training
school in the USA.

>It does not seem probable that much will change in the future
>unless Medical Transcription training is given at par with
>professional courses, (maybe even  in professional
>colleges), keeping in mind the international norms. If the
>international insurance companies come to India, as their banks
>did, there is hope yet, as they will insist on maintenance of
>comprehensive and complete medical records. Most hospitals will
>also begin to keep files of their patients and that will need the
>service of trained MTs. Let us hope that this will indeed be true.

Most IT companies in India for e.g.. Wipro, Infosys etc. pick and
then train their own people. Professional courses, except may be in
institutes like the IITs, are as fraudulent and as away from reality
and a job as those given by today's MT training institutes. The
Government of India is as clueless about MT as the "get rich quick"
businessmen. MT as of today, is only a lucrative career option
because we are working for the American client. Do you know how
much doctors earn in India? What would you be happy to get paid,
while working for Indian doctors/hospitals?

Saagarika Haran wrote:

>Asoft India Pvt Ltd.,has just entered the fray in Hyderabad,
>with maybe a few others also.

It is surprising that you can even attempt to place HealthScribe
and Asoft on the same platform. Have you seen or even heard about
Asoft's operation in India, or the US?

>I wish to continue exposing these fraudulent elements and
>drive them out of business, while helping to educate the
>hundreds of aspiring MTs to at least recognize a bad training
>program when they see one, a bogus company, when they
>join one and in doing so they can as a group demand
>quality training and refuse to pay exorbitant fees
>(any fee exceeding Rs.15,000/- is sheer extortion) or
>turn away and seek jobs elsewhere.

Your mission sounds great! Do try to educate aspiring MTs - but do
also give accurate information, and not just vent your feelings.
However, whom do you expect to subsidize the training cost? The
minimum training cost for an MT in India is about Rs. 60,000. I
think Indians have got so used to the Government subsidizing their
education, that they refuse to pay for it. Why should a
professional training institute take a loss of Rs. 45,000 per
student? Surely they are not into this for charity! The early
companies did not take any money from the prospective candidates,
and in fact gave them a stipend. That includes HealthScribe,
Selectronics, Informatix and Heartland. Today HealthScribe has
outsourced their training to NEXT, Selectronics and Heartland has
started charging for their training, and Informatix is out of
business after spending crores of rupees and even without going
into production. Why? MTs took free training and work experience,
got a sponsored trip to the USA to appear for the CMT exams, and
then jumped ship. Today no company is either ready to sponsor
training or a USA trip. I see no reason to blame the companies in
this aspect. If you are looking at cheap/free training, work at
home/flexible hours and a hefty pay package right from go; do us a
favor. Do not waste your time here! Anything, which sounds too
good to be true..........

Let's keep this thread moving! I am looking towards some
interesting comments ahead!:)

Regards to all, and do keep your spirits high!

Your Striving Moderator,
Amit Chatterjee,SM
Strategist / Founder ~ This e-mail address is being protected from spam bots, you need JavaScript enabled to view it '; document.write( '' ); document.write( addy_text2448 ); document.write( '<\/a>' ); //-->\n This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
MT India ~
http://mtindia.org
"The Community of MT Professionals

===========NEW=====================

From: Dijjotam Raina < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: Training Programs in India

Hi Amit and all...

It is true there are a lot of scams in India in the MT sector. Some
are outright funny. But these scams will exist anywhere where there
is no regulating or self-policing agency. All scams are based on
short-term gains. They will not last in any one place for long. Why
doesn't MT India take the task of rating training programs and
operating centers on 6/7 key factors and establish an overall
score? Publish it in good magazines, newspapers, and online
sources. Update this every 6 mos. That would be a value-
added service to the industry. New entrants would have some
valuable resource to guide them rather than mundane ad
making all sort of false claims.

Much is made out of AAMT standard. You can get an CMT certification
with 85% grade. Try delivering that quality to a customer in the
"real" world. Also, what is 98.5% quality? There are no standards
here for measuring quality.  You are delivering quality work if you
can keep your customer satisfied. Period. Even in US there are no
standard training programs. They cost anywhere from $300 - $3000.
It is worth paying Rs 60,000 for a great training program where you
are exposed to live work every day and you have a mentor to guide
you. There is no substitute for real "live" work. It takes time to
be trained adequately - 1 -2 yrs minimum. Short cuts lead to
disappointment. MTs can earn Rs 12,000 - Rs 25,000 after 18 mos
if they work hard and deliver.

Another thing that is really funny are these dime a dozen
consultants. People actually pay them for their services!  Most of
them are scams. People who know it - don't consult. They do it for
themselves.

Lastly, there are going to be great returns for players who stick
to quality and keeping their customers satisfied year after year.

Regards,

Dijjotam Raina
www.EDictate.com

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================CONTINUING=======================

From: Inderjeet Singh Aidhi < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: MT-The true picture

Hi MTIDers!

The articles in this MTIndia Digest are nothing but depressing. I
have been in this business for the last four years now and have
seen the rise and fall of many a companies in this business. There
is nothing new that is happening here. It happens with all the new
opportunities. Everybody wants to be in the business at the
earliest to make maximum profits, and people have made profits.
Now someone's rise is another's fall.

I have also heard and read a lot about blaming the entrepreneurs
and small companies for misleading the people around, but a very
little has been done in this regard. Except for this forum, there is
no other place where correct information is provided and a lot of
people do not know about this forum. In this forum also, I have
seen people giving wrong information and misleading others. We
need to have a check on this. What are we doing to educate the
people about this business and the career in this field? Just blaming
would not help, we really need to educate people around us about
this profession.

Not all is bad about MT in India. There are good companies too, who
are offering good environment, good work conditions (in lieu with
the US), good training, good exposure to different types of
dictations, and good pay package too. I myself am example of rise
of MT in India. I started my career as a trainee and am now the
production incharge and am looking after 100+ people. There are
other such companies also. Let us not highlight just the bad
picture and kill the business and career of so many people. The
industry demands good people, and so far all good people have
got the job.

I would like to know the credentials of the two writers who have
written these articles just to judge as to how deep do they know
this business. By doing this I am just trying to keep the morale of
all the people who have read this digest UP.

If you are good, possess the required skills, and are willing to
slog initially, you will get what you want.

Regards.

Inderjeet Singh Aidhi
MTC (India) Pvt. Ltd.

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++++ new post - same topic ++++

From: V Philip < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Subject: RE: MT in India - A glorious opportunity being frittered a
way!

Hi all!

I'd like to add something to what Ms. Haran says ...

It is not surprising that the general perspective of MT in India
has become what it is today - from all the ills that the industry
is suffering.  Ms.Haran has painted an accurate picture.

We have ourselves to blame for all this - our disregard for basic
values, business ethics, and everything else that contribute to a
good environment for business and employment - all for the love of
"the quick buck."

But are we, Indians, the only ones who are guilty of these sins?

Recently, a large US based MT company opened its doors in
Bangalore.  The company has quietly been recruiting experienced
MTs with a package that is slightly better than the average.  This
is good news for the MT fraternity - more jobs, better pay and
working conditions.

But this company did not permit the recruits to give a decent
notice to their former employers.  They were told to "join tomorrow
or don't come at all."  In some cases, MTs with permanent jobs
vanished overnight without even a verbal notice.

Some MT companies work with a schedule of their capacity against
a forecast for a whole month.  It is disastrous when a group of 10
MTs leave without notice, in such circumstances.

Now, the question I am asking is - Does the above company's
actions reflect tradition, good values and business ethics?

Thank you for reading this.

V Philip
Ascent Infoserve P. Ltd.

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================= BILLBOARD ===================

From: Amitava Chakraborty< This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Sub: Look In

Dear MTIDers,

This is a archive manager, creates database from your CD's, Floppy
disks and hard-drives for filenames. You can scan all your disks
automatically with Look In and have all disks in one catalog. You
can search for files, print report and  many other stuff. Probably you
have many CD's with files texts, archives, MP3's and all other
files and with Look In you can very easy to know where is some file
on your disk.

http://www.softwareblast.com/entries/000043a9.smlhtml

Amitava Chakraborty
Sys Admin
Last Peak Solutions Pvt Ltd

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------------------------------------------------------

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truth or accuracy of the contents of the MT India Digest.

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